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This page contains a list of all question-answer pairs on the Metropolia IT Services FAQ website. Use your browser's search function to find a solution to your problem.
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Can I purchase my work laptop or work phone for personal use?
How can I get the wireless connection to work on my work laptop?
How can I grant free printing access to my student? - IT Services - Metropolia Confluence
How do I access and complete Metropolia's mandatory data protection and security course?
How do I acquire a new work phone or change the subscription type of my work phone? (in Finnish)
How do I change my name, phone number, or other information in my user account?
How do I change my profile picture in Microsoft Office 365 products?
How do I check or change the course enrollment key in Moodle?
How do I connect my personal computer to Metropolia's wireless network?
How do I create a webinar or large meeting in the Zoom application?
How do I download and install the Microsoft 365 package on my own computer?
How do I get a refund for my printing credit? - IT Services - Metropolia Confluence
How do I install Project and Visio programs on my owned computer?
How do I log in to the Promid working hours monitoring system? (in Finnish)
How do I open an incognito or private window in a web browser?
How do I prevent ***SPAM***-marked messages from reaching my email inbox?
How do I print from a smartphone, tablet or my own laptop on a Metropolia campus?
How do I proceed in case of issues with the Exam examination system?
How do I recover a lost file from a network drive (e.g. W:, Z: or U:)?
How do I run a macro in Excel or Access desktop application?
How long do the workspaces in OMA remain after the completion of a course implementation?
How should I proceed if my laptop doesn't start or gets stuck during startup?
How to create an optimized service request for a quick and precise response?
I am conducting research, where can I store data containing personal information?
I am unable to publish my thesis on Theseus, even though I can log in. What should I do?
I can't download Office 365 to my personal computer, what should I do?
I can't log in to my laptop after changing my password, what should I do?
I don't have access to a file stored in a Teams application group. What should I do?
I have lost a file in a cloud service, how can I retrieve it?
I have received the UNC path to the metroarch server, but I can't access it, what should I do?
I log in to OMA, but I can't access the student desktop, what should I do?
I received an automated notice of the termination of my employment contract. What should I do?
If the installation of the program through Software Center fails, what should I do?
My computer's clock is displaying the wrong time, what should I do?
My mobile data connection on my Android phone stopped working, what should I do?
Office gives an error message: "Your school account is no longer active..." What should I do?
Print queues are not visible on a Mac computer, what should I do?
Website is displayed in the wrong language, what should I do?
What should I do if my work laptop is malfunctioning? - IT Services - Metropolia Confluence
What should I do if the Microsoft Teams desktop application is not working?
Who should I contact if I need to edit incorrect information in OMA?
Why was my student able to submit the assignment after the deadline has passed?
Will I still be able to log in to Metropolia services after my study right has ended?