Username in three forms – which one to choose?
Three ways to use the same user account
The students and staff in Metropolia can log in with the same user account almost without exceptions. In spite the user account is the same, you have to choose the right form for your username. It depends on the Service that you are attempting to log in.
Before logging in to the Cloud Services, please remember to accept the Cloud Service Terms and wait for 2 to 4 hours first according to the instructions.
| Service | Form for username | Example |
|---|---|---|
Metropolia's internal services (for example oma.metropolia.fi, elomake.metropolia.fi) | username | xampjo |
| Email (mail.metropolia.fi) | username | xampjo |
| Wireless LAN metropolia-guest | username | xampjo |
| Cloud services (Google orMicrosoft) | username@metropolia.fi | xampjo@metropolia.fi (Note: NOT your email address) |
| Wireless LAN eduroam | username@metropolia.fi | xampjo@metropolia.fi (Note: NOT your email address) |
| Adobe Creative Cloud | Your email address (firstname.lastname@metropolia.fi) | joe.xample@metropolia.fi |
| HAKA Login to universal service of universities | HAKA username (the same as your Metropolia username) | xampjo |
| Zoom | Sign in with SSO → metropolia.zoom.us → username |
Did you encounter a problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
Käyttäjätunnuksen kolme muotoa – miten kirjaudun mihinkin palveluun?
- Created by Janne Teräslahti, last modified by Unknown User (erkkimad) on 9.11.2024