OMA desktops have a short service break on 28.11.2018 starting at 8 pm. Break time 1 min / desktop

IT services

Helpdesk service points of Bulevardi, Agricolankatu, Tukholmankatu and Sofianlehdonkatu don´t have opening hours anymore due to relocation.

Other Helpdesk service points are open normally.

You can make a service requeste at http://hd.metropolia.fi or send email to helpdesk@metropolia.fi

You can find instructions on http://itservices.metropolia.fi.

 

OMA will be updated 20.11.2018 startig at 4 pm. Due to the update, there can be some short service breaks.

The update will include bug fixes.

 

IT Services

Server room of Bulevardi is moving to Leppävaara from November 23 to 25, 2018.

Services are working slower than normally during weekend.

There are long outages on following IT services provided by Metropolia from Friday 4:00 pm.

 

OMA

Virtual desktops

Network drives

Moodle

Email

Skype for Business

Finance systems

Logging services

 

OMA is out of use from Friday 4:00 pm.

Services will be working by Monday morning.

 

 

Updated info pages of the cloud apps of G Suite for Education.

There are problems with working old rooms on Adobe Connect provided by Funet Tiimi

Rooms or recordings don´t open necessarily.

You can make the new room or use Skype for Business or Microsoft Teams.

The problem is currently repairing by the vendor.

On the printing system has been appeared the problem, which is repairing currently.

We apologize for inconvenience.

In the future we hope to get service requests of IT problems with individual systems and devices.

You can make a service request on http://hd.metropolia.fi send email to helpdesk@metropolia.fi.

 

OMA's workspaces are working again.  

Currently, more than one third of Helpdesk's support staff are away. We ask for patience because we can react more slowly than normal to

customer service requests.

The situation may continue next week.

A service request is made on the website https://hd.metropolia.fi

Metropolia information systems will be transferred from Bulevardi server room to Leppävaara on September 22-23, 2018. The transfer is part of getting prepared to closing down the server room by the end of the year.

Due to the transfer of information systems there will be outages in many services during the weekend. The outages will affect one service at a time and they duration of an outages can be anything from 5 minutes to several hours.

The information systems transfer will case longer outages in the following services:

  • desktop.metropolia.fi / securedesktop.metropolia.fi remote desktop services - unavailable all of September 22 beginning at 10am.
  • workstation login: a few 10 minutes outage (if you cannot login to a workstation, wait for 10 minutes and restart the computer)
  • licensing services: outages in many services requiring a network license, duration approximately 20 minutes/service
  • instruction related services:
    • smarteam
    • teamcenter
    • msnav
    • flash
    • bim.edu
  • upper secondary level services: Wilma and Primus (popjazz & conservatory)

The transfers do not case outages in OMA, email, or Metropolia web pages, which will function as normal over the weekend.

We apologize the inconvenience cause by the outages

 

Staff IT Tips

OMA will be updated Wednesday 29.8.2018 at 4 pm - 5 pm. Due to the update, there can be some short service breaks.

The update will include bug fixes along with a new service: People Finder. There will be more info about People Finder later.

Computer etc. sale

Location and time: Leppävaara, 23.8. / 28.8. / 29.8. / 30.8 / 1.9. (optional)


Metropolia is selling used computers, peripherals and other goods. Price is determined by brand, model and level of operability.

Further information:  http://bit.ly/2zimarp