Over the weekend June 8-9 2019, Metropolia IT Services prepares to transfer the Leppävaara server room. Due to the preparations, there will be service outages as listed below. Services will also be slower than usual over the weekend.


These services will be unavailable over the weekend:


Oma.metropolia.fi

Desktop virtualization (desktop and securedesktop)

Some network drives (U drive will be available using VPN or https://webdisk.metropolia.fi)


There will be outages in the following services over the weekend:


Email

Skype for Business

Financial administration and IT Services systems

Login to workstations

Educloud service

Single sign-on service

moodle.metropolia.fi, moodle3.amk.fi, www.valmentavakoulutus.fi

Instruction's Windows servers

Cloud services

Instruction's and projects' web servers including mysql, mysqlproj, users, vhost and projects

Common web services including ezproxy.metropolia.fi, wiki.metropolia.fi and elomake.metropolia.fi

OMA will be updated tuesday 28.5.2019 startig at 3 pm.

IT Support

Rarely used and old degree program specific remote desktops (virtual computers on VMware Horizon platform) will be removed on May 28, 2019.

Eclipse, Eclipse-Home
Electronics, Electronics-Home
Visual, Visual-HomeUsage

New degree program specific remote desktops will be created as needed by instruction. The users of a given remote desktop must appoint a main user for the desktop. Requests to create new remote desktops or to change existing remote desktops should always come from a main user.

Further information on main users (in Finnish)

Further information on remote desktops

If you need help with remote desktops, please make a service request at http://hd.metropolia.fi

On Tuesday, May 14th at 17:30 - 20:00 there will be short breaks due to the software update at Myyrmäki campus (C Building) and at Myllypuro campus (floors 2-6).    

Wireless network doesn´t work on the second floor on the campus of Myllypuro at the moment. Wired network is working normally.

The problem is currently solved by the vendor.

Are you interested in seeing and experiencing what happens "under the hood" in Metropolia Helpdesk? There are now summer job openings (6 jobs) for Metropolia students in IT Services User Support. The tasks include installation (changing/updating classroom computers), possibly arranging a computer sale in the late summer, checking devices sent from other campuses, surveying and documenting instruction environments, and documenting campus move tasks.

We are also looking for a student who can assist Data Protection Officer in creating a data protection course in the Moodle environment and possibly in creating a short new employee introduction course.

Summe job is paid and working time is tentatively from May 27 to April 18, 2019.

Send email to mikkoim@metropolia.fi if you are interested in spending your summer working at Metropolia. Use the address @metropolia.fi because summer job is only for students of Metropolia.

Attach in the email (as separate attachments) your CV and your application for the summer job. On the subject line, put the title SUMMERJOB.

A summer job in Helpdesk satisfies also the internship requirement in the IT program and other similar programs.

The dead line for applications is April 15, 2019.



It's due to the update of the version of the system.

We're sorry for the inconvenience. 

https://wiki.metropolia.fi

Metropolia´s IT Services are under maintenance during weekend from March 30 to 31, 2019. Maintenance work causes breaks to IT Services provided by Metropolia. Additionally services will be working slower than normally during the weekend.

 

Saturday March 30, 2019

Email

Skype for Business

Finance and personnel systems

Logging in workstations

Virtual desktops services (desktop and securedesktop)

Educloud service

Single sign-on service

Database service (mysqldev1 ja mysqldev2)

 

Sunday March 31, 2019

moodle.metropolia.fi, moodle.3amk.fi, www.valmentavakoulutus.fi

Windows servers of education

Cloud services

Email

www services of education and projects, among other things servers of mysql, mysqlproj, users, vhost, projects

 

 

There are outages on data communication connections of campuses on the weekend from March 2 to 3, 2019 due to maintenance work of IT infrastructure. During maintenance work both IT services provided by Metropolia and internet connection are occasionally out of use.

Rarely used and old degree program specific remote desktops (virtual computers on VMware Horizon platform) will be removed on February 22, 2019.

Android, Android-HomeUsage
BI, BI-HomeUsage
Bulevardi
Media
Maanmittaus, Maanmittaus-HomeUsage
Olio
Sote
Symbian, Symbian-HomeUsage

New degree program specific remote desktops will be created as needed by instruction. The users of a given remote desktop must appoint a main user for the desktop. Requests to create new remote desktops or to change existing remote desktops should always come from a main user.

Further information on main users

Further information on remote desktops

If you need help with remote desktops, please make a service request at http://hd.metropolia.fi

This maintenance work causes outages to many IT systems provided by Metropolia, among other things

  • finance and personnel systems
  • email
  • Skype foe Business
  • network drives
  • webdisk
  • logging in O365
  • www services of teaching and projects, among other things users, vhost, mysql, mysqlproj, projects servers
  • wiki.metropolia.fi
  • www.metropolia.fi

Moodle.metropolia.fi is updated from 10:00 pm to 11:00 pm.

OMA is working all the time.

 

 

We have urgent maintenance work of backbone on Friday, February 15 beginning from 3:00 pm.

Due to maintenance work there are long outages on data communication connections. During outages Metropolia´s IT systems are inaccessible both on campuses and on the internet.

We suppose the maintenance work is finished by 5:00 pm.

 

 

Digi News, January 2019

The news are in Finnish but links to (often) English language reference material are provided. 

OMA desktops have a short service break on 28.11.2018 starting at 8 pm. Break time 1 min / desktop

IT services

Helpdesk service points of Bulevardi, Agricolankatu, Tukholmankatu and Sofianlehdonkatu don´t have opening hours anymore due to relocation.

Other Helpdesk service points are open normally.

You can make a service requeste at http://hd.metropolia.fi or send email to helpdesk@metropolia.fi

You can find instructions on http://itservices.metropolia.fi.