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IT Services

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How do I organize an event?

Applies to staff members

The information in this response is only relevant to Metropolia employees, not students.

  1. Please read the guidelines related to organizing events from the IT Services page and OMA:

    1. IT Services' Event Organizer's Checklist
    2. Metropolia Communications Service instructions for organizing events at Metropolia
  2. Create a checklist of tasks that you need to take care of regarding the event.
  3. Handle each item on the checklist in a timely manner. Occasionally, the Helpdesk receives requests for devices and services that cannot be provided because the requester is late in their arrangements.

  4. Familiarize yourself with the venue and its equipment well in advance, preferably the day before and an hour before the event. This way, any possible malfunctions can be fixed before the start of the event. If any issues arise or if you need assistance, please submit a service request to the Helpdesk.

Miten toimin ongelmatilanteessa?

  1. Restart your computer and the device where the issue is occurring. Try the function again.
  2. If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
  3. Try searching for a solution on the site of the IT Services by using the following search methods:
    1. navigation menu of the site (on the left)
    2. search machine of the wiki (right upper corner)
    3. a general search engine, for instance Google Search
    4. alphabetical index
    5. FAQ

If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.

Contact methodContact information
Ask AI-Bot Mikko 24/7

https://mikko.metropolia.fi

Form

https://hd.metropolia.fi

Email

helpdesk@metropolia.fi

Phone service+358 9 7424 6777 (weekdays from 8 am to 4 pm)


Miten järjestän tapahtuman?

  • Created by Atte Peltonen, last modified on 6.7.2023
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