Setup Metropolia email on Android
This is an alternative guide
We primarily recommend setting up your email account using the Outlook app on your Android phone, as explained in another guide.
Follow these instructions to setup Metropolia email on your phone. You will be able to read Metropolia email in the Gmail app. Your phone can also be connected to your Metropolia calendar and contacts.
Video guide
Literal guide
1. Open Settings.
2. Select Accounts.
3. Select Add account.
4. Select Exchange.
5. Type in your Metropolia email address and select Set up manually.
6. Type in your email password and make sure all the server setting are correct:
Domain\Username: pk\username
(NOTE: your Metropolia username)
Server: mail.metropolia.fi
Select Next.
7. Select Allow.
8. Select Allow.
8. Select Done.
An Exchange account can now be seen on the list.
To which account are contacts and calendar events synced?
When saving contact information or calendar events you should check to which account they are synced. If you have Gmail acoount or some other email account set up on your phone in addition to the Metropolia email account, your contacts and calendar events could be synced to those instead of your Metropolia account.
What to do in a problem situation?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
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