IT Services

    Page: FAQ - macOS
    Page: FAQ - Network Connections, VPN, and Remote Work
    Page: FAQ - Other
    Page: FAQ - Phones
    Page: FAQ - Printing and Scanning
    Page: FAQ - Security and Privacy
    Page: FAQ - Software Installation and Updates
    Page: FAQ - Staff
    Page: FAQ - Technical Support
    Page: FAQ TOP-10
    Page: FAQ - Troubleshooting Hardware or Software
    Page: FAQ - User ID and Login
    Page: How can I access Adobe software?
    Page: How can I grant free printing access to my student?
    Page: How can I obtain Metropolia user accounts for my guests or business partners?
    Page: How can I view the Z-drive on a Mac computer?
    Page: How do I activate my user account?
    Page: How do I attach a received message to a service request?
    Page: How do I change my name, phone number, or other information in my user account?
    Page: How do I change my password?
    Page: How do I change my profile picture in Microsoft Office 365 products?
    Page: How do I check my IP address?
    Page: How do I check the validity of my study right on the Studyinfo portal?
    Page: How do I create a shared email address or mailing list?
    Page: How do I create a webinar or large meeting in the Zoom application?
    Page: How do I digitally sign a document at Metropolia?
    Page: How do I find a course on Moodle?
    Page: How do I gain access to the sensitive data server?
    Page: How do I get a refund for my printing credit?
    Page: How do I get more space in my email inbox?
    Page: How do I install an application on a Mac computer?
    Page: How do I install Project and Visio programs on my owned computer?
    Page: How do I install the Windows 10 operating system?
    Page: How do I involve user support in my event?
    Page: How do I log in to Sympa?
    Page: How do I make a procurement request?
    Page: How do I open an incognito or private window in a web browser?
    Page: How do I organize an event?
    Page: How do I prevent ***SPAM***-marked messages from reaching my email inbox?
    Page: How do I recover a deleted email?
    Page: How do I remove my Metropolia account from Windows?
    Page: How do I report a security or data protection incident?
    Page: How do I run a macro in Excel or Access desktop application?
    Page: How do I set up voicemail on my phone?
    Page: How do I share my screen in the Teams app on macOS?
    Page: How do I stop Xcode from asking for admin credentials?
    Page: How do I take a full-screen screenshot?
    Page: How do I update the drivers on my Dell computer?
    Page: How do I use secure email?
    Page: How do I use the E-lomake service?
    Page: How should I proceed if my laptop doesn't start or gets stuck during startup?
    Page: How to create an optimized service request for a quick and precise response?
    Page: I am a member of staff, but I am unable to print for free, what should I do?
    Page: I am conducting research, where can I store data containing personal information?
    Page: I don't have access to a file stored in a Teams application group. What should I do?
    Page: If my work computer's Office prompts for activation upon startup or cannot find a license, what should I do?
    Page: I have lost a file in a cloud service, how can I retrieve it?
    Page: I have received the UNC path to the metroarch server, but I can't access it, what should I do?
    Page: Installation of a program through Software Center fails, what should I do?
    Page: I received an automated notice of the termination of my user account. What should I do?
    Page: I received a suspicious message, what should I do?
    Page: IT Tips
    Page: My computer's clock is displaying the wrong time, what should I do?
    Page: Office gives an error message: "Your school account is no longer active..." What should I do?
    Page: Opening an Excel spreadsheet or Access database file containing macros on a Windows computer
    Page: Printing is not working, what should I do?
    Page: Print queues are not visible on a Mac computer, what should I do?
    Page: Staff IT tips
    Page: Student's Survival Guide - E-Services in Metropolia
    Page: Tuudo isn't working, what should I do?
    Page: Website is displayed in the wrong language, what should I do?
    Page: What should I do if I can't get the image to display on the projector or television during a presentation?
    Page: What should I do if my laptop doesn't start or gets stuck during startup?
    Page: What should I do if my work laptop is malfunctioning?
    Page: What should I do if the link I shared through Office 365 cloud services (SharePoint/OneDrive) doesn't open for others?
    Page: Where can I find the serial number of a Canon all-in-one printer?
    Page: Where can I get help with Theseus-related issues?
    Page: Where can I obtain the BitLocker Recovery Key?
    Page: Why are there trainees at the helpdesk phone service?
    Page: Why is the email I sent not being delivered?
    Page: Will I still be able to log in to Metropolia services after my study right has ended?
    Page: Zoom application is not working, what should I do?