How do I recover a deleted email?
How do I recover a deleted email message through the browser at mail.metropolia.fi?
- Log in to your email at mail.metropolia.fi.
- Select the Deleted Items folder.
- Click Recover deleted items.
- Select the messages you want to restore and click Recover.
- Read the notification, which tells you where the messages are restored to.
- Click OK.
How do I recover a deleted email message with the Outlook desktop application?
- Select the Deleted Items folder.
- Click Recover items recently removed from this folder.
- Select the message or messages by clicking on them. You can select multiple messages by holding down the CTRL key.
- Select Restore Selected Items.
- Click OK.
Did you encounter a problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
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|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |