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IT Services

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  7. Phones and Tablets - Answers to Frequently Asked Questions
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How do I set up voicemail on my phone?

Applies staff members

The information in this response is only relevant to Metropolia employees, not students.

  1. Set the Elisa Ring password at the address https://ring.elisa.fi/salasana.
  2. Go to the page https://ring.mob2.elisa.fi.
  3. Log in. (The username is your long Metropolia email address, and the password is the one you created in step 1.)
  4. Go to Settings -> Voicemail Settings -> Manage Greetings.
  5. Record a greeting or send a pre-recorded audio file.

By default settings, you will receive notifications of voicemail messages via email and text message.

To test the voicemail functionality after the setup, call the powered-off work phone from another number.


How should I proceed in case of an issue?

  1. Restart your computer and the device where the issue is occurring. Try the function again.
  2. If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
  3. Try searching for a solution on the site of the IT Services by using the following search methods:
    1. navigation menu of the site (on the left)
    2. search machine of the wiki (right upper corner)
    3. a general search engine, for instance Google Search
    4. alphabetical index
    5. FAQ

If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.

Contact methodContact information
Ask AI-Bot Mikko 24/7

https://mikko.metropolia.fi

Form

https://hd.metropolia.fi

Email

helpdesk@metropolia.fi

Phone service+358 9 7424 6777 (weekdays from 8 am to 4 pm)


Miten asetan vastaajan puhelimeeni?

  • Created by Atte Peltonen, last modified on 6.7.2023
  • faq
  • voicemail
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