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FAQ – IT Services Frequently Asked Questions
FAQ - User ID and Login
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FAQ logo
FAQ logo
User ID and
login
Login
I can't log in to a service, what should I do?
How do I activate my user account?
How do I login to Metropolia services?
How do I login to cloud services?
How do I change my password?
I can't log in to my laptop after changing my password, what should I do?
How do I change my name, phone number, or other information in my user account?
How do I change my profile picture in Microsoft Office 365 products?
Will I still be able to log in to Metropolia services after my study right has ended?
Windows or Office requires activation, reports that my license will expire soon or cannot find a license. What should I do?
Office gives an error message: "Your school account is no longer active..." What should I do?
How do I remove my Metropolia account from Windows?
How do I log in to Sympa?
How do I log in to the Promid working hours monitoring system? (in Finnish)
Where can I obtain the BitLocker Recovery Key?
How can I obtain Metropolia user accounts for my guests or business partners?
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