IT Services

Title:	How to create an optimized service request for a quick and precise response?
Author:	Samuli Tani	7.6.2023
Last Changed by:	Atte Peltonen	14.6.2023
Tiny Link: (useful for email)	https://wiki.metropolia.fi/x/wBFXDw
Export As:	Word · PDF

Tietohallinto (1)     Page: Miten teen hyvän palvelupyynnön, johon saan varmiten nopean ja oikean vastauksen?

IT Services (26)     Page: FAQ TOP-10     Page: Does the mobile phone subscription work abroad?     Page: How can I grant free printing access to my student?     Page: How do I attach a received message to a service request?     Page: How do I get a refund for my printing credit?     Page: Printing is not working, what should I do?     Page: Did You Encounter a Problem?     Page: How do I create a webinar or large meeting in the Zoom application?     Page: I don't have access to a file stored in a Teams application group. What should I do?     Page: How do I create a shared email address or mailing list?     Page: *DO NOT USE* Did you encounter a problem? *NEW*     Page: How can I get the wireless connection to work on my work laptop?     Page: Tuudo isn't working, what should I do?     Page: I have a problem with the network drive, how do I solve it?     Page: How do I make a procurement request?     Page: I have lost a file in a cloud service, how can I retrieve it?     Home page: Front page     Page: How do I change my name, phone number, or other information in my user account?     Page: I can't log in to my laptop after changing my password, what should I do?     Page: What should I do if the Microsoft Teams desktop application is not working?     Page: Who should I contact if I need to edit incorrect information in OMA?     Page: How do I involve user support in my event?     Page: How do I proceed in case of issues with the Exam examination system?     Page: What should I do if my work laptop is malfunctioning?     Page: I am a member of staff, but I am unable to print for free, what should I do?     Page: How do I gain access to the sensitive data server?

Parent Page     Page: FAQ – IT Services Frequently Asked Questions

• faq
• service
• request
• helpdesk
• contact
• requeste
• support
• instructions

Time	Editor
14.6.2023 14:51	Atte Peltonen	View Changes
8.6.2023 12:54	Samuli Tani	View Changes
8.6.2023 09:12	Samuli Tani	View Changes
8.6.2023 09:11	Samuli Tani	View Changes
8.6.2023 09:10	Samuli Tani

External Links (6)
    https://hd.metropolia.fi/
    hd.metropolia.fi
    www.office.com
    metropolia.fi
    https://tietohallinto.metropolia.fi/pages/viewpage.action?p…
    mailto:helpdesk@metropolia.fi

Tietohallinto (1)     Page: Miten teen hyvän palvelupyynnön, johon saan varmiten nopean ja oikean vastauksen?

IT Services (1)     Page: FAQ – IT Services Frequently Asked Questions