Help from IT Services
The IT Services website offers instructions on using Metropolia IT Services
https://itservices.metropolia.fi
In a problem situation you can contact Helpdesk
- by making a service request at https://hd.metropolia.fi,
- by sending email to helpdesk@metropolia.fi, or
- by calling the phone service at 09 7242 6969.
Phone service hours can be found on the IT Services web site front page.
Software for students
Windows and server operating systems
Microsoft Windows 8.1, Windows 10 and server operating systems are available if the study program has made an arrangement with the software supplier. Does not include Microsoft Office.
WmWare products are also available.
Free MS Office package and other software in home use
Students can download and install Microsoft office 365 Education software package for free.
Various software
Home Use Software - Various software available to students and staff members, for example Autodesk
http://www.ilmaisohjelmat.fi - Other useful freeware
E-services at Metropolia
OMA - Student's Desktop
Student's IT tools can be found in OMA portal by one login.
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http://oma.metropolia.fi (information)
https://mail.metropolia.fi (instructions and further information)
Students have their own Metropolia e-mail address while registered as students. The software used is Outlook. (Official Metropolia e-mail and workspace e-mail is sent there.).If you do not use your Metropolia e-mail, you should redirect your e-mail to the e-mail address that you use.
School's schedule
http://lukkarit.metropolia.fi (instructions and further information)
Most Metropolia students find their schedules at lukkarit.metropolia.fi.
Printing, copying, and scanning
Printing, copying, and scanning
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Multifunction device locations
User account and password
https://amme.metropolia.fi (Instructions and additional information)
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Activation and Password Change Using Mobile Certificate and Netbank User ID
All computer class rooms are open for all students regardless of study program
Computer class rooms in all locations are open to all students when not reserved for class. Enter class rooms with RFID pass or with porter's help.
Facilities and Equipment
Class room reservations at a quick glance
Using the wireless network
Students use primarily Eduroam network. At login, give your user ID in the format userid@metropolia.fi
Wireless network instructions
E-learning environment
Moodle is an online learning environment used in many courses.
Cloud services
Microsoft Office 365 Education and Google Apps for Education cloud service suites are used in Metropolia.
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Microsoft Office 365 Education (info page)
Secure use of information systems
All students are adviced advised to read carefully our rules and regulations as well as information security instructions and follow them carefully.
Information security instructions
Computer sales
IT support is selling used computers and peripherals 2-4 times a year.
Sale dates are announced at hallways, in OMA portal and on IT support computer sale page.
Other services
Student health care
https://oma.metropolia.fi/opiskelijoille/terveydenhuolto
Find your campus student health nurse's contact information in TuubiOma.
http://asiointi.hel.fi/terveys
If you live in Helsinki, you can use the City of Helsinki eASIOINTI service. Begin by filling out the preliminary information form (available on the site).
Student Union
Student unions in Finnish universities of applied sciences have had official legal status since 2005. METKA represents the students in Metropolia.
METKA organises various free time activities, from sports classes to massive student parties. METKA also runs a student tutor program at Metropolia. Student well being is our main concern--we can provide help in problem situationsYour student union website offers tips and more information on events and benefits to students.
Student Affairs
Student Affairs Office e-service
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