IT Services
The IT Services website offers instructions on using Metropolia IT Services
https://itservices.metropolia.fi
In a problem situation you can contact Helpdesk
- ...by making a service request at https://hd.metropolia.fi,
- by sending email to helpdesk@metropolia.fi, or
- by calling the phone service at 09 7242 6969.
Phone service hours can be found on the IT Services web site front page.
Software for students
Windows 8 and server operating systems
Microsoft Windows 8 and server operating systems are available if the study program has made an arrangement with the software supplier. Does not include Microsoft Office.
WmWare products are also available.
Microsoft Office
Free MS Office package and other software in home use
Students Microsoft Office products in reduced (student) price. ATTENTION! Beginning on January 2015, students can download and install Microsoft Office Suite MS Office Pro Plus software package for free.
Various software
Home Use Software - Various software available to students and staff members, for example Autodesk
http://www.ilmaisohjelmat.fi - Other userful freeware
Essential IT Services at Metropolia
OMA
http://oma.metropolia.fi (information)
Student's Desktop
Service request system
https://hd.metropolia.fi (Instructions and additional information)
A customer service request system on the web. No need to send e-mail or call Helpdesk if your use this system instead (Metropolia user ID required).
Student health care
Study related workspaces and links to the most important systems can be found in OMA portal.
Register for the academic year and implementations in OMA and check your study attainments and grades.
httphttps://oma.metropolia.fi/opiskelijoille/terveydenhuolto
Find your campus student health nurse's contact information in Tuubi.
http://asiointi.hel.fi/terveys
If you live in Helsinki, you can use the City of Helsinki eASIOINTI service. Begin by filling out the preliminary information form (available on the site).
Student Union
Student unions in Finnish universities of applied sciences have had official legal status since 2005. METKA represents the students in Metropolia.
METKA organises various free time activities, from sports classes to massive student parties. METKA also runs a student tutor program at Metropolia. Student well being is our main concern--we can provide help in problem situations.
Student Affairs
Student Affairs Office e-service
Order transcripts of records, educational certificates and other electronic certificates. Documents will be mailed the next business day to the address of your order free of charge.
Contact information and opening hours of Student Affairs Offices
Student's Desktop
https://mail.metropolia.fi (instructions and further information)
Students have their own Metropolia e-mail address while registered as students. The software used is Outlook. (Official Metropolia e-mail and workspace e-mail is sent there.).If you do not use your Metropolia e-mail, please redirect your e-mail to the e-mail address that you use.
School's schedule
http://lukkarit.metropolia.fi (instructions and further information)
Most Metropolia students find their schedules at lukkarit.metropolia.fi.
IT Services wiki
http://itservices.metropolia.fi
Information pages of IT Services. If a system does not work, you may find an answer to your question here. On these pages you will also find other useful information about Metropolia systems and services.
Printing, copying, and scanning
Printing, copying, and scanning
...
PaperCut Web Print is an alternative way of printing your PDF documents outside of the school and pick up documents from a multifunction printer, just like a regular print job.
User account and password
https://amme.metropolia.fi (Instructions and additional information)
...
If you have forgotten your password or you want to activate a new user ID, you can use your personal netbank user ID or mobile certificate when logging in at amme.metropolia.fi/activate or password.metropolia.fi.
Activation and Password Change Using Mobile Certificate and Netbank User ID
All computer class rooms are open for all students regardless of study program
Computer class rooms in all locations are open for all students when not reserved for class. Enter class rooms with RFID pass or with porter's help.
Facilities and Equipment
Class room reservations at a quick glance
Using the wireless network
Students use primarily Eduroam network. User id is given in the format userid@metropolia.fi
Wireless network instructions
E-learning system
Moodle is an online learning environment. Some of the courses are open and for some a password is required.
Cloud services
Applications of the Google and Microsoft cloud service packages are used in Metropolia.
G Suite for Education (info page)
Microsoft Office 365 Eduction (info page)
Secure use of information systems
All students are adviced to read carefully our rules and regulations as well as information security instructions and follow them carefully.
Information security instructions
Computer sales
IT support is selling used computers and peripherals 2-4 times a year.
Sale dates are announced at hallways, in OMA portal and on IT support computer sale page.
Other services
Student health care
https://oma.metropolia.fi/opiskelijoille/terveydenhuolto
Find your campus student health nurse's contact information in Tuubi.
http://asiointi.hel.fi/terveys
If you live in Helsinki, you can use the City of Helsinki eASIOINTI service. Begin by filling out the preliminary information form (available on the site).
Student Union
Student unions in Finnish universities of applied sciences have had official legal status since 2005. METKA represents the students in Metropolia.
METKA organises various free time activities, from sports classes to massive student parties. METKA also runs a student tutor program at Metropolia. Student well being is our main concern--we can provide help in problem situations.
Student Affairs
Student Affairs Office e-service
Order transcripts of records, educational certificates and other electronic certificates. Documents will be mailed the next business day to the address of your order free of charge.
Contact information and opening hours of Student Affairs Offices
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