Outlook on the web

Outlook on the web - browser interface

  1. Go to the Outlook Web App at http://mail.metropolia.fi
  2. Log in to Outlook Web App using your Metropolia user ID
  • To be able to use all features of Outlook Web App, a relatively modern browser is needed. Browser choice also depends on the operating system:
    • Windows 10: Microsoft Edge, Internet Explorer 11, Mozilla Firefox, or Google Chrome
    • Windows 8, 8.1, or 7 (SP1): Internet Explorer 11, Firefox or Chrome
    • Mac OS X (10.10 and later): Apple Safari 10+ or Chrome
    • Linux: Outlook.com works in both Firefox or Chrome on Linux, but some features may not be available
  • Using other browsers, only Outlook on the web light version is available which includes only the basic features



Instructions for Using Outlook on the Web Browser Interface

Did you encounter a problem?

  1. Restart your computer and the device where the issue is occurring. Try the function again.
  2. If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
  3. Try searching for a solution on the site of the IT Services by using the following search methods:
    1. navigation menu of the site (on the left)
    2. search machine of the wiki (right upper corner)
    3. a general search engine, for instance Google Search
    4. alphabetical index
    5. FAQ

If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.

Contact methodContact information
Ask AI-Bot Mikko 24/7

https://mikko.metropolia.fi

Form

https://hd.metropolia.fi

Email

helpdesk@metropolia.fi

Phone service+358 9 7424 6777 (weekdays from 8 am to 4 pm)

Outlook on the web

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