Redirecting messages using the Outlook Web
Using Inbox rules, you can automatically forward or redirect emails sent to your mailbox to another account.
Creating a rule is not possible in the Light Version of Outlook Web App. Ensure that the Light Version option is not selected in the login window.
For step-by-step instructions with images, click here.
How to Automatically Redirect All Messages to Another Account
- Sign in to your account and go to Settings menu (gear icon in top right corner).
- Select Options.
- Select Mail and then Inbox and sweep Rules.
- On the Inbox and sweep Rules tab, choose New.
- Set up the rule: under When the message arrives, select Apply to all messages.
- Under Do the following, choose Redirect the message to.
- Select the address to which you want to send your messages by double-clicking it in the Address Book view. If the address is not listed, you can type it into the To field.
- Save your selection by clicking OK and return to the New Rule window.
- Save the rule by clicking Save and return to the Inbox Rules tab.
Good to Know
Redirecting and forwarding messages are not the same:
- Redirected messages appear to come from the original sender. When replying to a redirected message, your reply goes to the original sender.
- Forwarded messages appear to come from your address. When replying to a forwarded message, your reply goes to the address that forwarded the message, not to the original sender.
Copies of redirected and forwarded messages remain in your Inbox.
Did You Encounter a Problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
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- Created by Kati Kesälahti, last modified by Matias Ruonala on 9.11.2024