Phishing is a common experience for email users these days. Metropolia email users often receive requests for their network/email passwords, user IDs, and other private data. Some of these emails can be very convincing and appear to be from Metropolia ITS Staff.
However, you should know that ITS will never, ever request your password! Emails requesting your password or other personal data should simply be DELETED upon receipt.
Below are newest message of phishing emails received here at Metropolia and should be deleted upon receipt.
From: Metropolia Ammattikorkeakoulu [mailto:loundary@metropolia.fi]
Sent: 16. elokuuta 2016 16:36
To: Given name Lastname <givenname.lastname@metropolia.fi>
Subject: Important Notice From Admin!
Dear Student,
We implore you all to verify your mailbox through our server in other to check all ssl we are having issues with ,in the next 24hours.
Please do verify yours before your mailbox will be suspeneded:- VERIFY_MAILBOX [link removed]
METROPOLIA AMMATTIKORKEAKOULU MANAGEMENT
If you sent your information in response to the message, change your password immediately at https://amme.metropolia.fi
News and instructions at https://tietohallinto.metropolia.fi
IT Services
Printing environment has been updated and multifunction and network printers are online and available for use once again.
Online purchasing for PaperCut balance is back online and available for use.
If there is some problems with printing to Toshiba multifunction printers, please see detailed help guide here.
If there are still problems with printing to Toshiba multifunction printers, please create a support ticket here.
We apologize the inconvenience caused by the updates.
IT Support
Network drives T and W will not be available between Wednesday August 10 4pm and Thursday August 11 2pm. The outage is due to the transfer to a new system.
During the outage, applications that are run from network drive W such as Winha will not be available.
The Winha version which is accessed using a web browser can be used normally during the outage.
If you need the files on network drive T during the outage, copy the needed files to your computer in time before the outage.
Printing environment is under maintenance during August 9th and 10th. Due to the maintenance break, all activities concerning multifunction machines and/or network printers are out of use.
During the maintenance break online purchasing for PaperCut balance is also offline because the background system that handles Papercut payments is under maintenance at the same time.
If there is something very urgent that has to be printed during the maintenance break, please create a support ticket at https://hd.metropolia.fi.
This bulletin will be updated according to the situation of the maintenance progress.
We apologize the inconvienence caused by the update.
Tuubi maintenance break Tuesday July 12th from 4:15 to 4:30 pm
Meropolia is selling used computers and peripherals.
Prices are determined by brand, model and level of operability.
Location and time:
Albert and Leppävaara, week 33 (from August 15 to August 19)
The current Staff remote desktop (securedesktop) is now accompanied by a new Staff-W10 remote desktop, based on the Windows 10 operating system.
With Staff-W10 you can now get to know the Windows 10 operating system and Office 2016 programs. For the present the desktop is in test use and it does not have all programs and settings yet. There is also some lacking in performance and features.
Staff-W10 is going to replace the current Windows 7 based Staff remote desktop. An announcement will follow later.
The new remote desktop is available the same way as the current one.
The maintenance break will cause interruptions on the following IT services:
- Email and Skype for Business
- Billing, HR and Facilities department systems
- Teaching and project www-services such as users, vhost, projects-servers
- Common www-services such as Tuubi, Peppi, Moodle, ezproxy
- IP phones
- Securedesktop and desktop.metropolia.fi virtual desktops
Maintenance breaks in the graduation systems do not include Winha, nor secondary education's Primus and Wilma systems.
Breaks in graduation and signing systems will only last a few minutes, starting at 6 pm.
Helpdesk telephone service is closed Mon. 16.5.
As needed, submit a request of service at
http://hd.metropolia.fi/ or send e-mail to helpdesk@metropolia.fi
Starting on Tuesday 10/5 at 4pm and ending on Wednesday 11/5 at 12pm, there will be a maintenance break on Metropolia data systems
The maintenance might cause small issues in the startup of PCs on Wednesday morning. If your PC does not startup normally, and the screen is stuck showing white text in black background, press the ESC button to move the startup procedure forward.
Should the above solution fails to fix the problem, make a service request at Helpdesk.
Helpdesk
http://hd.metropolia.fi
helpdesk@metropolia.fi
Phone. 09 7424 6969
MON-THURS 8am - 5:30pm
FRI 8am - 3pm
The network is down in Tikkurila campus on Fri 29.4.
Both the wired and the wireless local networks are down. Because of this, the internet connection, network drives, printing services, and all network services are unavaible.
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The problem was in service provider's network and it was fixed on the same evening.
Helpdesk telephone service is closed on Tuesday, April 28 from 8 am to 14.30 pm due to Helpdesk meeting.
As needed, submit a request of service at
http://hd.metropolia.fi/ or send e-mail to helpdesk@metropolia.fi
Tuubi maintenance break Tuesday May 3rd from 4:00 to 4:15 pm after which
- when a forum entry or comment to an announcement is removed, the actual 'perpetrator' is shown (either the commentator or the administrator)
- no search result from Documents/Materiaalipankki, which is obsolete
- emails by the system are more clear
From then on only necessary repairs will be done on Tuubi. The services og among others Tuubi will gradually be replaced by OMA. Try it!
at IT Services
Editing documents stored in Google Cloud does not work with Firefox or Internet Explorer.
Editing only works in Google Chrome.
The issue is caused by F-Secure Browsing Protection add-on. A fix from F-Secure is expected within 2-4 weeks.
Interruptions in three netdrives on Tuesday 19 of April between 10 am and 6 pm.
On Tuesday 19th of April there will be many short (5min) interruptions in the usage of the following three netdrives, due to updates in the storage servers of Bulevardi campus:
- share-courses - project netdrive
- media-students - J-drive
- share-archive
Read and write attempts of files located in the above mentioned netdrives during the interruptions will be erroneous and will fail. Reboot your workstation, should the netdrive is inaccessible after more than 10 minutes.
If you still have issues accessing the netdrives when the update has ended, contact Helpdesk by making a service request in hd.metropolia.fi or by sending an email at helpdesk@metropolia.fi