Remote Desktop Session in Browser

Problem logging into remote desktops

At the moment, remote Desktops cannot be be accessed using a browser. Use VMware Horizon Client instead. Click here for detailed instructions.

Staff remote desktop for basic use can be opened in also in a web browser.

To access the desktop, browse to https://securedesktop.metropolia.fi. The address works only from outside of Metropolia network and  VPN connection is required. If you are on campus, inside of Metropolia network, you can access remote desktops at desktop.metropolia.fi using VMware Horizon Client.

Next, follow instructions:

  1. Click on VMware Horizon HTML Access.


  2. Log in by entering your Metropolia user ID and password and click on Login.


  3. After logging in you can see the remote desktops available in a browser. Select a remote desktop by clicking on its name.


  4. The remote desktop opens now in the browser. Remember to log off (Log off/Sign out), when you close the session.

What to do in a problem situation?

  1. Restart your computer and the device where the issue is occurring. Try the function again.
  2. If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
  3. Try searching for a solution on the site of the IT Services by using the following search methods:
    1. navigation menu of the site (on the left)
    2. search machine of the wiki (right upper corner)
    3. a general search engine, for instance Google Search
    4. alphabetical index
    5. FAQ

If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.

Contact methodContact information
Ask AI-Bot Mikko 24/7

https://mikko.metropolia.fi

Form

https://hd.metropolia.fi

Email

helpdesk@metropolia.fi

Phone service+358 9 7424 6777 (weekdays from 8 am to 4 pm)


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