How can I complete the Student's basic information security training course of Metropolia University of Applied Sciences?
This instruction is intended for students
It is recommended that all Metropolia students complete the basic level cybersecurity course designed for students. After completing the cybersecurity course, you will know how to use the university’s information services securely.
Read the following eight points before taking the course to ensure you know how to proceed correctly:
- You can complete the course in Moodle. You can do the course according to your own schedule until the deadline.
- Log in to Moodle with your Metropolia user ID. Completing the course without logging in is prevented from guest users.
- You do not need a course key to join the course.
- Complete the four modules of the course along with their tests. The course materials open in a new tab as PowerPoint presentations, which are visible to those with a Metropolia user ID. Log in to your Metropolia Microsoft account if necessary to view the presentation materials.
- You will receive a notification of the approved completion of the course by email. Activate the notification settings before starting the course. Here are instructions for activating Moodle’s notification settings.
- If you did not receive a notification of your passing, you can see your course completion in the Moodle Grades tab. When there are four green checkmarks visible on the tab, you have passed the four tests of the course. The tab also indicates if you have failed any test with a red mark. When you have passed all the tests, the marks will appear green. Instructions for opening Moodle’s grading view.
- You can track your course progress with Moodle’s Progress Tracking feature. Four green bars indicate that you have successfully completed the course. If all the bars are not visible, your course completion is then incomplete. Instructions for enabling Moodle’s Progress Tracking tool.
- In case of unclear situations, contact the Helpdesk using the contact details below.
If you have challenges completing the course or cannot access the course, contact the Helpdesk using the contact details below.
What should be done if the information security course is not completed within the designated timeframe and my user credentials are no longer functional?
These instructions are specifically intended for full-time employees who were unable to complete the course within the specified timeframe (January 1st to December 31st, 2023). This guideline excludes part-time teachers, students, interns, employees who commenced their roles in 2024 at Metropolia, and those who have not received a termination message for their user accounts. The credentials of the aforementioned individuals will continue to function as usual.
If your credentials are inactive due to non-completion of the information security training course, please follow these instructions. In case of any uncertainties, please contact User Support (Helpdesk) as your primary point of contact. Below are instructions for completing the course.
- Initiate contact with Helpdesk, either by calling the phone services or sending an email, utilizing your work email if it remains functional. Please refrain from reaching out to the course's teachers, such as Information Security Specialist, in the event of any issues.
- Helpdesk will reactivate your user account with an additional two weeks to complete the course. Failure to complete the course within this extended period will result in the deactivation of your credentials once again.
- Adhere to the aforementioned instructions to successfully conclude the course.
- If you completed the course before your credentials ceased functioning, there is no need to retake the course.
- Forward the message received from Moodle, indicating your approved course performance. Optionally, you may provide a screenshot from either the green bar on your Moodle's front page or the Grades tab.
- Following the course completion, resume using the university's IT services without any disruptions.
When should the course be completed?
The Bacic Level Information Security Training for the Personnel
All employees must finish the university’s basic information security training. Following the completion, you know how to interact safely with the IT services of the university.
The completion of the course is recommended for all new employees. You can find the course in the orientation package provided by Human Resource Services. The orientation materials in Moodle are only in Finnish currently.
In 2023, the course was mandatory for full-time employees at Metropolia. However, it was not obligatory for part-time staff at Metropolia, such as adjunct teachers and interns.
Metropolia aims to ensure that every member of the staff possesses basic-level information security skills. At the basic level, this entails understanding:
- Password security
- Secure handling of information
- Protection against malware and phishing messages.
Who are required to complete the course?
The course is mandatory for the new employees in which case the course should be complete during the orientation period of the new work at Metropolia.
In 2023 the finishing the course was obligatory for Metropolia’s full-time permanent personnel, excluding, for example, part-time teachers and interns.
Metropolia aims to ensure that every staff member has basic-level information security skills.
At the basic level, individuals should understand:
- The meaning of cybersecurity, information security, and privacy protection, particularly in relation to GDPR compliance
- the best practises in information security and cybersecurity to protect themselves from a cyberspace's threats.
- Secure handling of information and data management
- The threats of a cyber-world at a basic level.
How to activate Moodle’s notification settings?
The notification of Moodle is managed from the software’s settings. When you have enabled notifications, then you should get announcement from Moodle.
1) Go to the preference menu (Picture 1)
Picture 1
2) Select “Notifications Preference” (Picture 2).
Picture 2
3) Activate "Assignment Notifications" in the assignment section by toggling the three green buttons (refer to Picture 3). Confirm that your notifications are not set to disabled by default. Subsequently, you should receive a notification from Moodle upon successful completion of the course.
Picture 3
Can I follow my course progress? How I take a screenshot from my course performance?
It is possible to active “Bloc Drawer” as the functionality of Moodle to follow own course completion.
1) Open the “Block Drawer” function (Picture 4)
Picture 4
2) Follow your course performance by touching or mousing the green bar (Picture 5)
Picture 5
3) Take a screenshot from your course completion when required.
Where can I check my course grades and take a screenshot from them when is needed?
The most conveniently, you can proof your course approval by taking the screenshot of your grades. Below is the guideline for doing it:
1) Select the Grades tab of your front-page (Picture 6).
Picture 6
2) Take a screenshot from the opening view. Ensure the name of the Grade item is identifiable from the picture. Four Green marks indicate at Grade's column (Picture 7), whether you have successfully completed the course.
Picture 7
3) Forward your screenshot to User Support (Helpdesk).
Did You Encounter a Problem?
If your user account is locked because you have not completed the course, you can contact Metropolia Helpdesk to have it unlocked. After unlocking, you will have two weeks to complete the course before your account is locked again.
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
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- Created by Roope Rannikko on 9.8.2024
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