Windows requires activation or indicates that my license will expire soon, what should I do?
Applies to staff
This response is for Metropolia staff, not students.
The most likely reason for the error message is that your computer has been outside the campuses for too long.
- Establish a VPN remote connection on your computer.
- Wait for 15 minutes.
- Try activating Windows yourself following the instructions for remote activation of Windows and Microsoft Office.
Did You Encounter a Problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
Contact method | Contact information |
---|---|
Form | |
Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
Windows vaatii aktivointia tai ilmoittaa, että käyttöoikeuteni loppuu pian, mitä teen?
- Created by Atte Peltonen, last modified on 19.7.2023
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