• Skip to main content
  • assistive.skiplink.to.breadcrumbs
  • assistive.skiplink.to.header.menu
  • assistive.skiplink.to.action.menu
  • assistive.skiplink.to.quick.search
  • Metropolia.fi
  • Curricula
  • Wiki
  • Moodle
Metropolia
Menu
    • Attachments (0)
    • Page History
    • Page Information
    • Resolved comments
    • View in Hierarchy
    • View Source
    • Export to PDF
    • Export to Word
  • Browse
    • Pages
    • Blog
    • Labels
    • Space Operations
  • Login
    • Metropolia Login
    • Haka Login
    • Visitor Login

IT Services

  1. Dashboard
  2. IT Services
  3. …
  4. Front page
  5. Software and Systems
  6. Remote Connections
Print
Main navigation

VPN Service

Background

The remote connection service makes it possible to create a remote connection from outside of Metropolia to Metropolia's internal network services using a web browser. The service is implemented by SSL-VPN encryption.

Purpose

Remote service is used in those Metropolia services that are not technically possible in normal web browser connections, or that cannot be allowed access to in normal web browser connections because of data security considerations. Such services include STTS, TEM, HR, and the employer's desktop applications.

Access rights

Metropolia staff members have remote connection permissions.

Contact information

The remote service superuser is

FAQ - Answers to Frequently Asked Questions

  • How do I establish a VPN remote connection?
  • VPN Connection via GlobalProtect Service

Did you encounter a problem?

  1. Restart your computer and the device where the issue is occurring. Try the function again.
  2. If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
  3. Try searching for a solution on the site of the IT Services by using the following search methods:
    1. navigation menu of the site (on the left)
    2. search machine of the wiki (right upper corner)
    3. a general search engine, for instance Google Search
    4. alphabetical index
    5. FAQ

If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.

Contact methodContact information
Ask AI-Bot Mikko 24/7

https://mikko.metropolia.fi

Form

https://hd.metropolia.fi

Email

helpdesk@metropolia.fi

Phone service+358 9 7424 6777 (weekdays from 8 am to 4 pm)



Vpn-palvelu


VPN limits

Use VPN connection prudently and only when you really need it to ensure that the capacity is not exceeded!

Do not use VPN connection when using teaching platforms, video conferencing when viewing videos.

Service accessible via VPN may be limited temporarily or permanently because of the data security situation or in order to ensure the access to critical services.
Metropolia VPN connection is not scaled for crisis situations.

OMA, Moodle, Zoom, Teams or Skype for Business do not require VPN connection.

  • Created by Kalevi Lehto, last modified by Janne Teräslahti on 11.9.2024
#trackbackRdf ($trackbackUtils.getContentIdentifier($page) $page.title $trackbackUtils.getPingUrl($page))
  • remote
  • service
  • infopage
  • vpn
Overview
Content Tools
Apps
Pages
Blog
Labels
Space Operations
  • Powered by Atlassian Confluence 8.5.21
  • Printed by Atlassian Confluence 8.5.21
  • Report a bug
  • Atlassian News
Atlassian