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If I don't remember my password.

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titleSalasanan vaihto pankkitunnuksella tai mobiilivarmenteellaChanging the password with bank credentials or mobile ID

Change your password primarily using your bank credentials or mobile ID following the instructions provided in the Activation and password change using bank credentials or mobile ID guide.

If you don't have Finnish bank credentials or mobile ID, change your password using the activation code or activation slip according to the instructions provided in the Activation and password change using bank credentials or mobile ID guide.

For detailed role-specific instructions on obtaining the activation slip, please refer to the Forgot Passwordpage. If you are a student at Metropolia University of Applied Sciences, please visit the student and applicant services customer service point. 
Remember to bring your identification card when collecting the activation slip.

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How do I proceed in case of an issue?

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Did You Encounter a ProblemMiten toimin ongelmatilanteessa?Miten toimin ongelmatilanteessa?

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