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  1. Make sure that the laptop is receiving power by connecting it to a power source.
  2. Restart the computer by pressing the power button.

    If the computer doesn't start...

  3. Disconnect the power cord from the laptop or remove the laptop from the docking station.
  4. Disconnect any peripherals such as USB drives, printers, webcams, and memory cards from the laptop.
  5. Press and hold the power button for 20 seconds until the power lights turn off.
  6. Restart the computer by pressing the power button.

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