Remote Working
Using internal network tools remotely
If you get the following message in the browser, you are probably trying to access a system that is in the internal network. Try opening a VPN connection.
Internal network services include HR and TEM. You can find the links to internal network services in OMA, in the Tools menu:
Instructions for opening a VPN connection: VPN Remote Connections
Using network drives remotely
Using cloud services
Microsoft's and Google's cloud services are available at Metropolia. Both services include cloud storage services. Pay attention to cloud services rules when storing files in cloud services. You are not allowed to store some materials in cloud services.
Direct link to Microsoft cloud services
Direct link to Google cloud services
Did you encounter a problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |