Monitoring Workstation Usage
Monitoring of workstation usage at Metropolia began in 2012 with the aim of providing real-time reservation status and long-term usage data. A privacy statement has been prepared for the monitoring process. See examples below.
Real-Time Reservation Status
Real-time reservation status helps students find available workstations and is also accessible via mobile devices.
Long-Term Usage Data
Long-term usage data helps identify workstations with low usage and investigate the reasons, such as hardware or software issues, poor placement, or access restrictions.
Long-term usage data is used to locate workstations with low usage and understand the underlying reasons.
Possible reasons include:
- For an individual workstation, issues may stem from hardware or software malfunctions or poor placement within the classroom.
- Low usage of classrooms may be due to inappropriate software, access restrictions, or the room being locked outside of class hours.
Long-term usage data also assists in assessing the need to upgrade hardware.
Examples of Usage Data Monitoring
- Real-time workstation reservation status: Computers available to students in Myllypuro
- Real-time room reservation status: Spaces available to students in Myllypuro
- Report since the beginning of the year: Usage hours and frequency of Myllypuro workstations from 7.1 to 17.5.2019
Equivalent data is available for all workstations in general use across all locations. See Workstation Monitoring Reports by Location.
Did You Encounter a Problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
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| Ask AI-Bot Mikko 24/7 | |
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| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
- Created by Matias Ruonala, last modified on 9.11.2024
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