How to use Adobe Creative Cloud
Adobe Creative Cloud is a set of applications and services that gives access to a collection of software used for graphic design.
This is how you get to use Adobe Creative Cloud programs
Students
Students can get a license for Adobe Creative Cloud for an affordable price from IlonaIt's web store.
In Metropolia campuses Adobe CC is installed to some pc rooms. If you need Adobe CC to a device maintained by IT Services, contact heldesk. Contact information is in front page https://tietohallinto.metropolia.fi.
Staff
When you need Adobe Creative Cloud programs, you can install them with following instructions from Adobe Creative Cloud:
1. Start program called Software Center.
2. Select from upper corner All (The word "All" doesn't look like link rather it's normal headline)
3. Select Adobe Creative Cloud, and then Install.
4. When Adobe Creative Cloud has been installed, start Adobe CC from your desktop.
Log in and install programs like in instructions below.
The instructions above are here with pictures (In Finnish): ohjelmat henkilökunnalle
If you need adobe programs you can ask helpdesk to install them to your Metropolia laptop. Contact by making service request or by calling phoneservice.
Logging to Adobe Creative Cloud (Students and staff)
Sign in with your Metropolia email address as firstname.lastname@metropolia.fi and give your password. Don't create new account for yourself and don't log in with google or facebook account.
First, check the box
First make sure that you have accepted for your data to be sent to Adobe Creative:
1. Go to webste https://amme.metropolia.fi
2. Select individual data.
3. Add check mark to I accept my data to be sent to Adobe Creative Cloud:
4. Press Save changes.
5. Once activated, you will receive an email from Adobe. Ignore the message otherwise, i.e. don't install anything the message advises!
Logging in
When you start some Adobe Creative Cloud program
1. Log in with your Metropolia username in email form: name.surname@metropolia.fi
2. After that, the familiar Metropolia login window will open. Log in with your Metropolia username in form username.
Adobe Creative Cloud -ohjelmien käyttö
What to do in a problem situation?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
- Created by Perttu Paakkunainen, last modified by Niko Wallentin on 30.8.2023
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