Finding the Serial Number of Your Apple iPad or iPhone
If your device is turned off or won't turn on, refer to step 5.
1. Go to the home screen and find the "Settings" app.
2. In the Settings app, select "General."
3. In the General menu, choose "About.""
4. Your serial number will appear under "Serial Number."
When you press and hold the Serial Number section for about 2-3 seconds, a "Copy" pop-up menu will appear. You can now copy the device's serial number to the clipboard and send it, for example, via email.
5. If the device is turned off or won't start, the serial number can be found on the back of the device.
Did You Encounter a Problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |