Digi News, March 2020

News are in Finnish but links to (often) English language reference material are provided:
https://wiki.metropolia.fi/display/socialmedia/2020.03

All Metropolia users have remote VPN access. Remote access is required when using internal services from outside Metropolia's offices. Remote access via VPN to the internal network is determined by the user's role and terminal.

Systems that require a VPN connection:

Use a VPN connection only when necessary and prudent to ensure sufficient capacity!

Do not use a VPN connection while using online learning platforms, video conferencing services, or watching videos.

Services available remotely via VPN may be temporarily or permanently restricted when security or availability of critical services so require.

Metropolia's VPN connection is not designed for crisis situations.

OMA, Moodle, Zoom, Teams, or Skype for Business don't need a VPN connection to work.

Due to load issues, the ZOOM service will be migrated from Nordunet's cloud to Zoom's European cloud for a state of emergency and Zoom's cloud storage will be disabled. When the situation returns to normal, Zoom is returned to the Nordunet cloud.

More information about the services can be found at: (https://wiki.metropolia.com/display/information management)

Direct links:
- VPN Help: (https://tietohallinto.metropolia.fi/pages/viewpage.action?pageId=149652071)
- Cloud Service Instruction: (https://tietohallinto.metropolia.fi/display/tietohallinto/ Cloud Services)
- ZOOM Help: (https://tietohallinto.metropolia.fi/pages/viewpage.action?pageId=176471830)

OMA will be updated tuesday 10.3.2020 startig at 4 pm.

Duration approximately half an hour.

IT Support


We will perform maintenance work on Metropolia's data center services from March 14 to March 15, which will result in ALL Metropolia’s network and IT services being closed on Saturday, March 14, 2020, starting at 9am. It is estimated that the maintenance work will be completed no later than 15.3.2020 23:30. The service break also applies to HAKA login and Eduroam services. According to estimates, most services will be made available during saturday, but unexpected outages may also occur on Sunday. We will endeavor to make all services normally available by Monday 16.3.2020. In the event of a service being unavailable, please visit https://hd.metropolia.fi and submit a service request.