How do I use secure email?
Only when communicating outside Metropolia
When you send an email from a Metropolia email address to another Metropolia email address, the email is already protected. The secure email function can only be used when sending emails to email addresses outside of Metropolia.
This instruction pertains to sending emails from Metropolia email addresses. Separate instructions for sending secure emails from outside Metropolia to Metropolia can be found on Metropolia's public website.
How do I use secure email via the mail.metropolia.fi website or Outlook desktop application?
Create a new email.
Enter the recipient's email address in the address field.
Add the character combination .s right after the email address.
Fill in the subject and message fields as usual.
Send the message.
When should secure email be used?
Secure email should be used when sending an email containing personal information, sensitive data, or otherwise confidential information to an email address outside of Metropolia.
An e-mail address outside Metropolia means all e-mail addresses that do not end with @metropolia.fi, for example:
- Email addresses of another college
- Email addresses of project partners or company contacts
- Personal email addresses, such as email addresses ending in @hotmail.com and @gmail.com
Did you encounter a problem?
Additional information on secure email
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
Contact method | Contact information |
---|---|
Form | |
Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
- Created by Samuli Tani on 29.8.2023
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