User accounts at partner organisations
User Accounts at Pop & Jazz Conservatory, The Helsinki Conservatory of music and the Heltech staff user account acquisition process
- Supervisor provides the Metropolia IT support with the necessary information about a new employee.
- Contact person transmits the needed information to Metropolia Helpdesk.
- Metropolia IT support informs to contact person when the account slip is ready to be printed.
- Contact person prints the new user account, checks users identity, and gives the account slip to user.
- User activates the account following the instructions on the account slip.
- http://activation.metropolia.fi
- Accepts the terms of use
- Changes the password
Contact persons
The Helsinki Conservatory of music
Maria Hyvärinen (maria.hyvarinen(at)konservatorio.fi)
substitute Seija Askolin (seija.askolin(at)konservatorio.fi)
Pop & Jazz Conservatory
Seija Erikkilä (seija.erikkila(at)popjazz.fi)
substitute Jyrki Hautamäki (jyrki.hautamaki(at)popjazz.fi)
Helsinki City College of Technology, Käpylä educational unit, Laboratory sciences
- The employee and the supervisor sign the contract.
- The supervisor transmits the personal data needed by IT Services to the contact person.
- The contact person checks the information and submits it to the Metropolia Helpdesk.
- Metropolia IT Services sends the account slip to the contact person who gives it to the employee.
- The user activates the account:
- http://activation.metropolia.fi
- accepts the terms of use
- changes the password
Contact person
Helsinki City College of Technology, Käpylä educational unit, Laboratory sciences
- Sirpa Kaipiainen (sirpa.kaipiainen(at)edu.hel.fi)
Other partner organisations (Palmia, Sol, Sodexo, persons undergoing non-military service, interpreters, Healthcare services etc.)
Your contact person is usually the person from whom you received your account slip at Metropolia.
- Contact person transmits the needed information to Metropolia Helpdesk.
- first name, last name, social security number, function where account is need for, validity
- In addition, users who act in Metropolia departments title, main department and Metropolia internal phone number.
- Metropolia Helpdesk sends the account slip to contact person.
- Contact person checks user's identity, and gives the account slip to user.
- User activates the account following the instructions on the account slip.
User account is locked
If your user account is locked, contact your contact person.
Forgotten passwords
You can get a new password only by visiting personally a Helpdesk service point or your contact person.
Please, be ready to provide an official document as proof of identity.
We cannot send passwords by e-mail or SMS!
- Created by Kati Kesälahti, last modified on 7.6.2011
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