How should I proceed if my laptop doesn't start or gets stuck during startup?
Applies to staff members.
This instruction applies to Dell laptops used by the staff.
- Make sure that the computer is receiving power by connecting it to the power source.
- Restart the computer by pressing the power button.
If the computer doesn't start up... - Disconnect the power cord from the computer or remove the laptop from the docking station.
- Remove any peripherals from the computer, such as USB drives, printers, webcams, and memory cards.
- Press and hold the power button for 20 seconds until the power lights turn off.
Restart the computer by pressing the power button.
How should I proceed in a troubleshooting situation?
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Miten toimin, jos kannettavani ei käynnisty tai jumiutuu käynnistyessään?
- Created by Atte Peltonen, last modified on 5.7.2023
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