Helpdesk Phone Service is not available on Tuesday January 23, 2018

Helpdesk Phone Service is not available on Tuesday January 23, 2018.

You can make a service request at http://hd.metropolia.fi or send email to helpdesk@metropolia.fi.

Office package for free, OMA, email, user account, schedule, printing...

Read a summary of essential IT tools for students

Metropolia OMA

Teacher's Desktop is a tool for implementation administration, guiding students and planning and reserving resources. 

On Student's desktop in OMA you can plan your studies and enroll in courses.

The OMA info page provides you links to more information and instructions:

Cloud services of Google and Microsoft are used in Metropolia. The browser-based applications may be used for example for

  • co-writing
  • publishing (WWW, blog, video)
  • information management (digital notebooks, surveys)
  • file sharing and project management

https://wiki.metropolia.fi/display/itservices/Cloud+services

Helpdesk phone service is available from 1:00pm to 3:30pm on Tuesday January 9, 2018 due to the meeting.

There is some problem with home drive (Z disk). The problem is being resolved.

 

IT Services

Helpdesk Phone Service 09 7424 6969 is open during Christmas season as follows

 

From December 18 to 21, 2017Monday - Thursday9:00 am - 2:00 pm
December 22, 2017Friday9:00 am - 12:00 noon      
From December 23, 2017 to January 1, 2018 closed
From January 2 to 5; 2018Tuesday - Friday9:00 am - 2:00 pm

From beginning January 8, 2018

 

Monday - Thursday

Friday

8:00 am - 3:30 pm

8:00 am - 3:00 pm

 

Helpdesk Service Points are also closed from December 18, 2017 to January 7, 2018.

You can make a service request on http://hd.metropolia.fi or send email to helpdesk@metropolia.fi.

You cand find instructions for IT problems on http://itservices.metropolia.fi.

There are short breaks on logging service of Metropolia on Friday December 15, 2017 from 5:00 pm to 6:00 pm.

 

Helpdesk Phone Service is available on December 7, 2017 only from 1:30pm to 3:30pm due to the meeting of IT Services.


The November issue of the Information Management in Metropolia e-zine is out, focusing on the latest news on the information systems and online services used in Metropolia.

The bulletin is in Finnish but quick highlights in English are provided.

2017.11 - Tiedonhallintaa Metropoliassa

Location and time: Leppävaara, November 30, 2017 from 2:00pm to 6:00pm

Metropolia is selling used computers and peripherals. Price is determined by brand, model and overall condition.

Further information: http://bit.ly/2zimarp

Helpdesk Phone Service is available only from 8:00am to 11:00am on Friday November 10, 2017.

You can send a service request at http:hd.metropolia.fi or send email to helpdesk@metropolia.fi.

You can find help to it problems at http://itservices.metropolia.fi.

October's news on new online tools and digitalization.

News are in Finnish but links to (often) English language reference material are provided. 


Students may now use Microsoft's new collaboration platform Teams.

Read the announcement on OMA.

Metroplia´s IT systems are under maintenance during weekend from November 4 to 5, 2017. This will cause disturbances in IT services according to list.

  • Remote access service (desktop and securdesktop) 
  • Educloud service
  • Network drive system of workstations and webdisk.metropolia.fi
  • Instructions´ and projects´ web services including mysql, users, vhost, projects
  • Common web services including oma.metropolia.fi, wiki.metropolia.fi, elomake.metropolia.fi
  • Break of Moodle on Sunday, November 5, from 8:00 am to 1:00 pm
  • Logging in Workstations and Email
  • Finance, personnel, facility and student administration systems