Quality assurance
Multifunction printer installation faults
Multifunction printers have several components such as paper collator and stapler which can cause unexpected results in printing if used with wrong settings.
Example: Collater/stapler faulty functioning:
This situation calls for maintenance work.
IT Services asks users to report faulty devices at http://hd.metropolia.fi so that maintenance can be called for them.
After maintence the device prints out the job faultlessly:
