I log in to OMA, but I can't access the student desktop, what should I do?
Make sure that your study right has officially started. If it hasn't, the student desktop will not be visible to you yet.
Did You Encounter a Problem?
OMA instructions
Refer to the OMA Guides page, which will guide you to the instructions for different desktops (the link works if you are logged into the Metropolia Wiki; top right corner).
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
Contact method | Contact information |
---|---|
Ask AI-Bot Mikko 24/7 | |
Form | |
Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
Kirjaudun OMAan, mutten pääse opiskelijan työpöydälle, mitä teen?
- Created by Unknown User (attepel) on 12.7.2023
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