Phishing attempts against the Metropolia University in the name of Metropolia’s student
Dear the community of the Metropolia University,
The IT Services encourages both the students and the personnel to be vigilant because the university has been the target of the phishing operation. In the name of the Metropolia’s student has been sent several phishing emails of which the IT Services got several information security incidents announcements from the university’s users on Friday morning (the 3rd of November 2023). The IT Services thanks every user who has been on guard regarding the matter, and reported the incidents to the IT Services.
As a reminder, the IT Services, authorities, and banks never ask your bank account information or credentials. Never the IT Services will ask the university’s users change suddenly their passwords. Below, entails the short instruction on how the IT Services wishes the users to act with phishing attempts or scam emails.
- Report all phishing messages in the Service Request System of the Metropolia University to the IT Services. You can identify phishing from, for example, the message offers means to get an easy money earning opportunity, the email invokes the need for rush, there is something odd about the sender, the email address, the phone number and the message’s content, as well as the message entails writing errors.
- When you receive a phishing email, or a scam mark it as a junk and delete the message permanently.
- Never click the links of the phishing email nor respond to its sender.
- If you accidentally clicked the link, then immediately change your password through a strong authentication or in the Amme system before reporting the incident for IT Services.
- When you inadvertently gave your credit card information, then immediately tell your bank for closing the card.
- If you mistakenly gave your bank credentials, contact with your bank’s service number, and ask to close your credentials.
- When you non-purposefully paid a suspicious payment, instantly contact to your bank.
- If you gave your credit card or bank credentials to cyber criminals, then report to the police.
Best Regards,
The IT Services
- Created by Roope Rannikko on 3.11.2023
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