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  1. Ensure that the recipient's email address is entered correctly.Image Removed
  2. Verify that the message is not stuck in the Outbox folder in Outlook.
  3. Confirm with the recipient that:
    1. The email hasn't been redirected to the wrong folder, such as the spam folder.
    2. They are able to receive the attached file in terms of size and content.
    3. Your email address is not blocked or filtered by their spam filter.

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