User Accounts at Pop & Jazz Conservatory, The Helsinki Conservatory of music and the Heltech staff user account acquisition process
- Supervisor provides the Metropolia IT support with the necessary information about a new employee.
- Contact person transmits the needed information to Metropolia Helpdesk.
- Metropolia IT support informs to contact person when the account slip is ready to be printed.
- Contact person prints the new user account, checks users identity, and gives the account slip to user.
- User activates the account following the instructions on the account slip.
Contact persons
The Helsinki Conservatory of music
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Sirpa Kaipiainen (sirpa.kaipiainen(at)edu.hel.fi)
Other partner organisations (Palmia, Sol, Sodexo, Healthcare services...)
Your contact person is usually the person from whom you received your account slip at Metropolia.
- Contact person transmits the needed information to Metropolia Helpdesk.
- first name, last name, social security number, function where account is need for, validity
- In addition, users who act in Metropolia departments title, main department and Metropolia internal phone number. Mobile phone number only with the permission of account user.
- Metropolia Helpdesk sends the account slip to contact person.
- Contact person checks user's identity, and gives the account slip to user.
- User activates the account following the instructions on the account slip.
User account is locked
If your user account is locked, contact your contact person.
Forgotten passwords
You can get a new password only by visiting personally a Helpdesk service point or your contact person.
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