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The main user's role

The main user...

  • decices decides together with the remote desktop users what software selection best serves instruction and then submits the information to Helpdesk.
  • does not have to know how to install the requested programs.
  • must ensure that requested changes suit all remote desktop users. If they do, the main user submits the change requests to Helpdesk to be fulfilled.

How is the main user decided?

The instructors using the degree program's remote desktop (hereinafter referred to as users) select a main user from among themselves. They know best their program specific software and their own ways of teaching them.

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  • A degree program can have more than one remote desktops only if there are good reasons for it. Our system resources are limited.
  • The same program cannot be installed in a remote desktop using many different configurations.
  • The license conditions of the programs must be within the limits of our resouces resources (budget). Users are urged to find out beforehand the license information of the requested programs.

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