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You can retrieve a new password from any Metropolia student affairs office, during opening hours hours. Locations and open opening hours for student affairs offices can be found in the Student and Admission Services web page.
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In order to receive your new password, you will need to prove your identity. Remember to take with you a valid ID card, passport, driving license etc.
We
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never
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tell you a new password by email, phone or text message!
We wish to provide all Metropolia users with an information-secure environment. Unfortunately, email and SMS communications are not safe means for sending passwords. To serve you as well as possible we offer the above service alternatives for delivering passwords.
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