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In the PaperCut system value or credit is associated with your user ID. Note: Metropolia balance and HSL card balance are two different things.
Note: If you you have purchaced a copy card from Metropolia library, remember to return the card to the library at the end of your studies.
Adding credit
You can buy credit online using a Finnish netbank ID. Instructions here. If you do not have a netbank ID, you can buy top-up cards from Metropolia libraries (except Aralis common library).
Starting from year 2023 you cannot buy top-up cards from Karamalmi common library.
Payment options
- PaperCut - Top-up cards and the browser
- PaperCut - Balance Refund
- PaperCut - Online payment
- PaperCut - Online payment for partner organizations
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Instructions on how to clear cache can be found here.
If clearing the browser cache does not help, please create a ticket of the incident at here.
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