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Check also in Oma intranet instructions for events (in Finnish).

Technical requirements

Organizing an event includes among other things many information technology preparations. They should be taken care of well in advance so that the event can be fitted into Helpdesk's schedule.

1. Create guest account accounts for all presenters from outside of Metropolia so they can log in to Metropolia workstations during the event. Click [here|http://tietohallinto.metropolia.fi/display/itservices/Guest%27s+account] for instructions.

2. Ask well in advance all presenters to e-mail their presentation material (a PowerPoint presentation etc.). Ask them also if they will be using their own laptop and if so, is it a Mac or a PC.

3. Test opening the presentation material on the computer that it will be presented on. If there are any

problems, please make a service request at http://hd.metropolia.fi.

4. Make a space reservation in the space reservation system. The custodians at each

location can tell you more about the facilities and their features. Information about the equipments and

software in computer rooms and classrooms can be found on the [IT Services web site|

http://itservices.metropolia.fi/display/itservices/Facilities+and+equipmentImage Removed].

- If sound reproduction is needed, we recommend using primarily the auditorium or other facility equipped with

AV devices. If a computer or data projector is needed, we recommend using primarily a facility equipped with

the devices. Setting up the devices in the gym or other alternative facilities requires special arrangements

from the custodians and Helpdesk. Accordingly, alternative facilities are not recommended unless there is no

alternative.

- Remember also that the facilities in all Metropolia locations are avaible for Metropolia events.

Notice: if the event will be streamed you must reserve 45 minutes time for starting the streaming before the event itself starts. You will then be able to solve possible problems.

3. 5. Test the equipment and familiarize yourself with them beforehand - preferably the day before and on the event day 1 hour before the event. This ensures that possible problems can be fixed before the event. If there are technical problems or you need help, please make a service request to helpdeskHelpdesk.

64. Request the needed installation installations by making a service request to helpdesk Helpdesk. * Specify clearly in the request what you need. * If you need help with specifying your needs, explain this also in the request.

75. Ask the presenters to come well in time to familiarize themselves with the equipment before the event starts. If they will be using their own laptops, test the picture with the data projector and the sound with the AV system.

- Information about the AV equipment and presentation technology can be found on the IT Services web site:
- Tietoa AV-laitteista ja esitystekniikasta löytyy tietohallinnon sivustolta: [AV equipment and presentation

technology|https://tietohallinto.metropolia.fi/display/itservices/AV+equipment+and+presentation+technology].

- Help your guests connecting to the wireless network as instructed on the IT Services web site:
- Avusta vierailijaa langattomaan verkkoon liittymisestä ohjeen mukaan: [Wireless network metropolia-guest|

6. Help the guest to connect to the wireless network. Instructions: Wireless network metropolia-guest.

7. Make sure that there are electric outlets for the participants' devices.

Usually events run smoothly when the forementioned precautions are taken including getting familiar with the facility. Helpdesk can, within the limits of its resources, assist during the event but this must be arranged for beforehand. On-site service is offered only in critical cases and when uncommon presentation technology is needed. On-site service means that the support person can be reached By phone and called to visit the site immediately. It does not mean that the support person stays on-site to help with taking questions from the audience or change presentation slides. If the event takes Place out of regular working hours, it will carry a charge. For more information about the charges: Tuki- ja opastuspalvelu (in Finnish).
 https://tietohallinto.metropolia.fi/display/itservices/Wireless+network+metropolia-guestImage Removed].
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