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This response contains information only applicable to Metropolia employees, not students. |
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What products can I order by submitting a service request?
You need to make a procurement request for the information technology acquisition you require, except for the exceptions stated below.
The following products can be obtained directly from the shelf for permanent use or borrowing by submitting a service request:
Each staff member is entitled to 1 piece of webcam + 1 piece of wired basic headset.
The following products are available as shelf items in used condition:
- Wired basic keyboards
- Wired basic mice
- DisplayPort cables (excluding miniDisplayPort)
- Various adapters, such as DVI-DP
- Variety of cables
- Conference microphones (only available at Myllypuro campus)
If you are borrowing a product temporarily, you do not need to submit a procurement request. This is the procedure followed, for example, when a laptop or mobile phone is broken.
When borrowing equipment or ordering the above-mentioned products, please submit a service request at https://hd.metropolia.fi.
From the libraries, you can borrow the following items with a library card for a loan period of 2 weeks:
- Jabra conference microphones (speakers and microphone combined)
Do I always need to submit a procurement request for new software? What if the software is free?
In principle, for all new software, whether it is free or not, a procurement request must always be submitted. For detailed information on practices and exceptions, refer to the OMA announcement Kaikki ohjelmisto- ja järjestelmähankinnat Tietohallintopalveluiden kautta (in Finnish only). Pay attention to the clarifying comments after the announcement.
Summary of the announcement:
- If you want to implement a new computer program, mobile application, or IT system at Metropolia, fill out the procurement form at https://hankintalomake.metropolia.fi -> Ohjelmistot ja järjestelmät (Software and Systems).
- If the computer program, mobile application, or IT system processes personal data, also review the DPIA (Data Protection Impact Assessment) guidelines in OMA (in Finnish only) and fill out the tool-DPIA form (in Finnish only).
- Based on a decision by Metropolia's executive team, no type of computer program, mobile application, or IT system, even if free, is allowed to be used except as mentioned above.
Do I need to seek approval from my supervisor for the purchase?
Always obtain approval from your supervisor before filling out the procurement request form, unless you have agreed on a different practice.
For all IT-related purchases, a purchase request should be submitted regardless of the funding source or procurement method.
The requester of the goods or services cannot be the approver. Approvers are individuals with authorization to approve within their respective responsibility areas.
How do I submit the purchase request?
Procurement requests are centrally submitted through the form available at https://hankintalomake.metropolia.fi/ (in Finnish only).
For more information on filling out the procurement request form, you can find additional details under "Lisätietoa laitteista ja hankinnoista" on the form.
Regarding the procurement of laptops and mobile phones, IT Services covers the cost of a standardized model for each full-time staff member. Any optional features or upgrades will be charged to the user's cost pool.
You can find general guidelines for IT procurement here:
Guidelines for IT Procurement (in Finnish)
You can find product specific instructions for ordering here:
Product Specific Instructions for Ordering