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In order to receive your new password, you will need to prove your identity. Remember to take with you a valid ID card, passport, driving license etc.
We
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never
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tell you a new password by email, phone or text message!
We wish to provide all Metropolia users with an information-secure environment. Unfortunately, email and SMS communications are not safe means for sending passwords. To serve you as well as possible we offer the above service alternatives for delivering passwords.
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