A decision has been made in IT Services to reduce the number of classroom printers and to replace them with printing points.
In each location, depending on the size of the location, 1 to 5 printing points will be set up for students. Toshiba multifunction printers will be also available. Students will always have free access to the printing points. Printing services are not reduced and students can continue to print black & white for free in each location. As before, students will need to bring their own printer paper for black & white printing.
Printing with multifunction printers continues to be fee based. Multifunction printers can be used for printing, copying and scanning, both black & white and color. Printing and copying is fee based but scanning is free. New multifunction printers have been acquired in the beginning of 2012.
Locations of multifunction printers by building
Students' instructions for using multifunction printers
Timetable
The use of printing points has been tested in Leppävaara where approximately 30 classroom printers have been replaced by three student printing points.
Myyrmäki will be next, where 3 to 4 printing points will be set up.
A more detailed timetable will be announced later. In some locations service models will be examined during the Spring and Summer 2012.
Reasons for the change in the process
A recent customer satisfaction survey revealed dissatisfaction with printer usability, Green Office and the high cost of the current operations model. This has played a role in the change. Centralized printing services will help to guarantee better reliability.
Main goals:
*printers always available
*printers work
*environmental friendliness
*easy to maintain
*cost reduction