A decision has been made in IT Services to reduce the number of classroom printers and to replace them with printing points.
In each location, depending on the size of the location, 1 to 5 printing points will be set up for students. Toshiba multifunction printers will be also available. Students will always have free access to the printing points. Printing services are not reduced and students can continue to print black & white for free in each location. As before, students will need to bring their own printer paper for black & white printing.
Printing with multifunction printers continues to be fee based. Multifunction printers can be used for printing, copying and scanning, both black & white and color. Printing and copying is fee based but scanning is free. New multifunction printers have been acquired in the beginning of 2012.
Locations of multifunction printers by building
Students' instructions for using multifunction printers
Timetable
The use of printing points has been tested in Leppävaara where approximately 30 classroom printers have been replaced by three student printing points.
Myyrmäki will be next, where 3 to 4 printing points will be set up.
A more detailed timetable will be announced later. In some locations service models will be examined during the Spring and Summer 2012.
Reasons for the change in the process
A recent customer satisfaction survey revealed dissatisfaction with printer usability, Green Office and the high cost of the current operations model. This has played a role in the change. Centralized printing services will help to guarantee better reliability.
Main goals:
- printers always available
- printers work
- environmental friendliness
- easy to maintain
- cost reduction
Due to updating Moodle will be unavailable on Sunday 29.1. 9-10 a.m.
Log on slowdowns have been occuring throughout the Metropolia network.
We are looking into the issue at this time and hope for your forbearance.
Windows 7 and Office 2010 Service Pack1 updates on staff computers in Ruoholahdentori, Kalevankatu, Onnentie,
Hämeentie, Electria and Arabiankatu 30th January 2012 beginning at 8:45 pm.
Computers will restart after the updates but you will be notified 5 minutes in advance. Save all open documents then.
We expect the new server platform with changes to stabilize the Tube.
The Tube was installed on a new server platform in the beginning of the year.
The performance has substantially improved and we are not expecting further
disruptions due to high loads.
The network infrastructure at Metropolia has been to rebuilt raise the reliability to
the next magnitude.
Fine tuning of these changes has been and will be done. There might still be
maintenance breaks with prior notice. There have been disturbances which
have been rectified.
Daily Tube sign-ons January 2012
The next version of the Tube will go through the final performance test during week seven.
Following this the opening of the test version for everyone to explore will be deciced.
The decision to upgrade to the new version including the timing can then be taken.
Windows 7 and Office 2010 Service Pack1 updates on staff computers in Sofianlehdonkatu, Tukholmankatu, Mannerheimintie beginning at January 23 at 20:45 PM
Computers will restart after the updates but you will be notified 5 minutes in advance. Save all open documents then.
Tube will be offline about 5 minutes.
There are outages on all Metropolia Web-services as Tuubi, Outlook Web Access etc.
22nd January from 8 to 10 pm.
The following changes have been made in student printing and copying with Toshiba multifunction printers beginning on 2012. Printing and copying fees have reduced as shown in the table below:
|
2011 |
2012 |
|---|---|---|
A4, black&white, one-sided |
10c |
8c |
A4, black&white, double-sided |
20c |
15c |
A3, black&white, one-sided |
20c |
16c |
A3, black&white, double-sided |
40c |
30c |
A4, color, one-sided |
20c |
16c |
A4, color, double-sided |
40c |
30c |
A3, color, one-sided |
40c |
32c |
A3, color, double-sided |
89c |
60c |
Staff and students use the same devices which means that students now have more devices available to them. The list below shows the locations of Toshiba multifunction printers by building. The list also show which devices are reserved for staff only.
Locations of Toshiba multifunction printers by building
Instructions and additional information
Notice: Printing and copy cards activated in 2011 must be activated again in 2012.
In addition, a new practice is being tested. Free black and white A4 copying is possible in all locations but the number of printers is reduced in order to achieve better efficiency. The number of classroom printers is reduced and printing points are centralized in common areas. As before, students must use their own printer paper.
In problem situations you can make a service request at http://hd.metropolia.fi or send e-mail to helpdesk@metropolia.fi
There have been occurences of irrititating beeping sound from Toshiba MFPs on regular intervals after installing the card readers.
We are working on the problem with the supplier and ask for your patience until we can solve the issue.
There is a Tuubi update today 11th January 2012 starting at 6.00 pm.
The system will be offline about 15 minutes.”
The outage earlier today was caused by a techinal problem in the mysql-server.
Due to the error logging on to many services was impossible. For example single sign-on-service, hd and wiki were unavailable.
Sorry for the inconvinience.
There will be short outages on all Metropolia IT-services during weekend from 6th to 8th January 2012.
Windows 7 and Office 2010 Service Pack 1 security updates begin on staff computers in Lummetie 2
on 4th January 2012 at 20:00 PM.
Computers will restart after the updates but you will be notified 5 minutes in advance. Save all documents then.