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You can always contact us as yourself, in your own style, and at your own convenience. We are here for you, just a short message away through a form, phone call, or email. So don't be alarmed by these instructions. They are designed to minimize your time and effort. |
Between the moment of submitting a service request and receiving a resolution, the longest time is often spent on additional information requests. The more carefully you follow the instructions below the service request, the more likely you are to receive the correct and prompt response. Each step is important, and the instructions are designed to save you unnecessary time and effort.
The helpdesk phone service is happy to assist you with both non-urgent and urgent matters. When your issue needs to be resolved within three business days, the best way to contact the helpdesk is by calling the phone service.
How do I create a written service request?
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| It is recommended to create a written service request through the hd.metropolia.fi website whenever possible. If for some reason you cannot log in to the system, you can create a written service request via email at helpdesk@metropolia.fi. |
How do I create a service request at hd.metropolia.fi?
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