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- You can get a new password only by visiting personally a Helpdesk service point or the personnel secretary.
- The password can be printed and send to the janitor of your department. In these cases, do service request and remember to tell from what department you want to get your new password. Make a service request in which you state clearly at which Metropolia location you would like to pick up the password sheet.
- Please be ready to provide an official document as evidence of your identityBe ready to prove you identity by some official document.
- If nessesary, in some cases, we can send a password by post as registered letter.
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