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  1. Employee enters a contract with the supervisor.
  2. President gives signed contract to Personnel Administration department.
  3. Personal Secretary enters the new employee's information in the HR system and Winha.
  4. Personal Secretary prints new user account, checks users identity, and disposes account paper to user.
  5. User&n activates with instructions in accountpaperthe account following the instructions on the account paper.

User account is locked

Metropolian staff takes contact to Personal Secretery if the user If you are a Metropolia staff member and your account is locked before the expiry of the your employment contract, contact the personnel secretary.

Forgot your password?

  • New You can get a new password can only get personally from user support service points Helpdesk or Personal Secretaryby visiting personally a Helpdeskservice point or the personnel secretary
  • The password can be printed and send to janitor of your department. In these cases, do service request and remember to tell from what department you want to get your new password. 
  • Be ready to prove you identity by some official document.
  • If nessesary, in some cases, we can send password by post as registered letter.

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