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The remote connection must be scheduled by making a service request at https://hd.metropolia.fi or by sending email to helpdesk@metropolia.fi

Warning

Notice that during a remote support session the Helpdesk support person can see everything that you see on your computer screen, and he or she can manage your computer. Before you accept the remote support session, please hide everything personal and confidential that you might have on Desktop.

Setup TeamViewer client for remote connection

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