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  1. Contact personnel varies and cannot be named in advance, but a name contact person will be given when to the partner organisation specified when a partnership begins.
  2. Contact person provides Metropolia Helpdesk with the required information.
  3. Required information:
    • first names, last name, identity number, function for which the username is requested, validity time for the username.
    • Concerning those working in Metropolia premises required is also title, main office and possible Metropolia phone extension.
    • For exchange teachers' user accounts, also mother tongue and nationality
  4. Helpdesk creates the user account and sends the account details to the contact person.
  5. The partner organisation's representative activates the account using a netbanking account or a mobile certificate. If this is not possible, the account is activated using an activation password.

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The partner organisation's staff must contact their contact person, who will be in contact with Metropolia Helpdesk.

Instructions: User account is locked

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