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You can retrieve a new password from any Metropolia helpdesk service point, during opening hours. Service points ja opening hours can be checked at IT-services the IT Services webpage.
2. Retrieve the password from student affairs office
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You can make a request by email helpdesk to helpdesk (at) metropolia.fi and ask, for the password to be delivered to any porters office in Metropolia. You can then get the password from the porter during the open hours of the unit. Mainly the Metropolia units are open mainly open Mon-Thu 8-20 and Fri 8-18. The specific open hours for each unit can be checked from the conctact information in Metropolia on the Metropolia website by choosing the unit from the drop-down list on the left.
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You can make a request by email helpdesk to helpdesk (at) metropolia.fi and ask, for your new password to be sent to you in a registered letter. If you already have done a request, you can simple simply reply to the email you got and ask for the password to sent be sent in a registered letter.
Registered letter is only an option for those living outside of Greater Helsinki.
There are several Metropolia units in the area of Greater Helsinki, from which you can get a new password as explained in paragraps 1-3 .
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