iOS: Setting up a Metropolia email account with the Outlook app
Instructions in video format:
Written instructions
1. Open the App Store.
2. Go to the search.
3. Type "Microsoft Outlook" in the search field and press search.
4. Press the cloud-shaped Download button.
5. Wait for Outlook to download.
6. Launch Outlook by selecting Open.
7. Enter your email address in the format "firstname.lastname@metropolia.fi". Then select Add Account.
8. Wait a moment. The option Set up account manually will appear on the screen. Press this button.
9. Select Exchange from the options displayed on the screen.
10. Ensure that the advanced settings toggle is on. Fill in all the fields displayed on the screen except for the description.
- Email address: firstname.lastname@metropolia.fi
- Server: sync.metropolia.fi
- Domain: pk.amk.root
- Username: Your Metropolia username (e.g., xampjo, without the @ symbol or metropolia.fi suffix)
Select Sign In.
Syötteet eri versioissa
Joissain käyttöjärjestelmäversioissa tai puhelinmalleissa domain (pk) syötetään erilliseen kenttään. Joissain se annetaan käyttäjätunnuksen eteen erottaen kenoviivalla (esim. pk\tunnus)
You have now set up your Metropolia email account in Microsoft Outlook.
Did you encounter a problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
iOS: Metropolian sähköpostitilin määrittäminen Outlook-sovelluksella